Contract intelligence and the next wave of AI in Business Services
Published on January 7, 2026
Most Business Services firms have an AI strategy. Very few have AI applications that pay back. In part two of our Services-as-Software series, we look at three high-value use cases that AI Front Runners are already deploying – led by contract intelligence – and what it takes to turn them into commercial reality.
Most Business Services firms have an AI strategy. Very few have AI applications that pay back. Across the industry, 90% of firms are AI-active or want to start within the next 12 months. The strategic conviction is there. What still remains unanswered is the practical question:
- Where exactly does AI deliver measurable commercial value?
- What does it take to get there?
Both halves of that question matter equally. The…
