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From growth gap to better growth
Published on November 9, 2026
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Customer growth beyond acquisition: Unlocking value across the customer lifecycle
November 8, 2026
Key takeawaysSustainable customer growth depends on maximizing value across the entire customer lifecycle, not just acquiring new customers.Organizations that prioritize customer retention and growth often achieve stronger profitability than those focused primarily on acquisition.Customer lifecycle management helps identify opportunities to improve retention, increase customer lifetime value, and
The economics of data products and what successful monetization generates
December 1, 2026
In our first blog, we looked at banks wrestling with what data they can actually monetize. Retail, by contrast, addressed this question years ago, and the economics are striking. Average retail operations run on tight 2 to 4% profit margins, and data businesses built on that same infrastructure consistently hit 75 to 90% margins.These are fundamentally different business models operating within th