Tariffs, pricing, and power

Published on January 10, 2025

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Loyalty pays: Monetization insights from the Global Telecommunications Study 2025

January 9, 2025
Customer loyalty is the foundation of sustainable telco growth. Yet, many operators still underleverage their most valuable asset: the existing customer base. In this final chapter of our 2025 Global Telecommunications Study blog series, we explore the 'Loyalty' and 'Paying' pillars of our HELP framework. Our experts share strategies to retain high-value customers, extend tenure, and realize profi

US results to the 2025 Global Streaming Study

January 12, 2025
Unlocking the next generation of streaming customer growthThe state of US streamingThe US streaming industry has matured into one of the most competitive entertainment markets in the world. After more than a decade of rapid subscriber acquisition, growth has slowed. Households already hold nearly four subscriptions on average, and many consumers are hitting the limits of what they’re willing to ma