After COVID-19, insurance must be wary of optimism bias

Published on May 20, 2020
After COVID-19, insurance must be wary of optimism bias Bea Doblas Wed, 05/20/2020 - 06:12pm

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 Optimism bias is a psychological condition that can lead to bad decision-making. The insurance industry must beware of its own optimism biases to make sure they are not underestimating the impact of the COVID-19 crisis on their businesses.